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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bernie Nentwig

Bernie Nentwig

June 2, 2026

5  out of  5
rating by Bernie Nentwig
"I been searching for car insurance because I felt Geico was to much for me ..Then one afternoon i got a msg from Barbara from State Farm and I got really interested because I always had State Farm for many years and I listen and she gave me a quote and I could not refuse to take the quote with two vehicles immediately I knew I had to get back to State Farm with no hesitation. So i went with State Farm it felt like I was back home..I am very satisfied with quote of what Barbara offer and immediately I cancel my Geico..I want to shout out to Barbara for getting me back to State Farm and thank her so much for helping me out. It pays to shop so folks talk to Barbara she is amazing with a great personality..thankyou, Barbara"
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Richard Clark

June 1, 2026

5  out of  5
rating by Richard Clark
"Just switched my auto insurance and could not be any happier with the EXCELLENT customer service provided by Barbara at Matthew Balady State Farm. Will be giving her name to all of my friends and family Thank you so much Barbara."
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Joe Runnels

May 15, 2026

5  out of  5
rating by Joe Runnels
"Barbara helped me through changing my policies and coverages on my vehicles. She was thorough and helpful. Great service working with me as my insurance needs evolve."
We responded:
"Hello, Joe! Thank you for the great review! So happy to be with you on this journey and continuing to serve your insurance needs!!"
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Katini G

May 14, 2026

5  out of  5
rating by Katini G
"Barbara was amazing!! I’ve never paid this little for my car insurance and I can’t thank her enough!"
We responded:
"Katini, So glad we could help. We are blessed to have you with us!! "
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Kevin Casey

May 12, 2026

5  out of  5
rating by Kevin Casey
"Great customer service and our agent Barbara was amazing"
We responded:
"Kevin, Thank you for the fantastic review and being the best part of State Farm!"
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PAPER TRAIL Music Mitchell

May 5, 2026

5  out of  5
rating by PAPER TRAIL Music Mitchell
"I have State Farm Insurance and Im very happy I am doing business with them. Their insurance is cheaper then all the quotes I received. The Agent/ Barbara is the best agent you can ask for. Very honest and extremely helpful. Not to mention knowledgeable. She is the best."
We responded:
"Thank you so much for the kind words. We appreciate you working with us and will do our best to make this part of your life easy and helpful. Have a great day!"
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Gamal Mack

May 5, 2026

5  out of  5
rating by Gamal Mack
"Barbara made my switching to State Farm easy and I wish I would have been in contact with her long ago. Looking to be a longtime client."
We responded:
"Thank you so much, Gamal! Yes, Barbara is excellent!! Working with great people like you makes it easy. Thanks, again and welcome!"
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Brendan O'Callaghan

May 1, 2026

5  out of  5
rating by Brendan O'Callaghan
"Barbara did an excellent job with my account. She truly has that gift of mixing friendliness and knowledge of the business.I was so impressed how easily she made everything.Frankly I would probably buy anything she was selling because she's that good. Thanks again Barbara"
We responded:
"Brendan, Thank you so much for the tremendous compliment. We are blessed to have you with us! Have an amazing day!"
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Elisa Ortegon

April 23, 2026

5  out of  5
rating by Elisa Ortegon
"I had a seemless experience switching my car insurance to State Farm a few months ago . Such a pleasure doing business with Junior Zarut his expertise made the transition simple and I saved money . Thank you !"
We responded:
"Elisa, Thank you for the amazing review! We are most fortunate to have you as with us. Your kind words mean the world. "
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Bliss5

April 23, 2026

5  out of  5
rating by Bliss5
"Barbara made my switch to State Farm so easy. Would definitely recommend!"
We responded:
"Thank you for the great review and endorsement!! Blessed to have you with us!"
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Pompeo Basile

October 30, 2025

5  out of  5
rating by Pompeo Basile
"It's been a pleasure transferring my auto insurance to State Farm. My agent Barbara Vasquez has been a great help assisting me every step of the way, and yes she also got me a great rate. Thanks!"
We responded:
"Pompeo, Thank you for the great review! Barbara does a fantastic job. I'm so glad you were able to work with her. We are blessed to add you to the State Farm Family!"
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Cristel

October 28, 2025

5  out of  5
rating by Cristel
"Tatianna has always been incredibly very responsive, super helpful, professional and incredibly knowledgeable. I choose to only work with her for my insurance needs"
We responded:
"Thank you for the smashing review, Cristel. We are so glad you enjoy working with our tremendous, hard working staff. "
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ATALI Depaulis

October 24, 2025

5  out of  5
rating by ATALI Depaulis
"Very fast, efficient and knowledgeable . Highly recommend Junior"
We responded:
"Thank you for the wonderful review, Atali! Junior does a great job! It is our pleasure to work with you!"
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Patricio Rivera

September 26, 2025

5  out of  5
rating by Patricio Rivera
"Excellent costumer service"
We responded:
"Thank you so much, Patricio! We are most grateful to work with you!!"
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Cathy Savage

September 25, 2025

5  out of  5
rating by Cathy Savage
"Very helpful and made transfer easy"
We responded:
"Cathy, Thank you for working with us today. We are most fortunate to have you as part of the State Farm family. All the best!"
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Gaye Castell

September 19, 2025

5  out of  5
rating by Gaye Castell
"I always appreciate working Tatianna at Matthew Balady State Farm. She is always so helpful. I can tell she’s smiling while working with me over the phone. She makes my life easier and she is super awesome at helping me with my auto insurance policy. Thank you, Tatiana. You are a blessing! ☺️"
We responded:
"Gaye, thank you for being the best part of State Farm. We appreciate you and the compliments, too!"
Profile photo of Adam Zarut

Adam Zarut

August 12, 2025

5  out of  5
rating by Adam Zarut
"Great staff, knowledgeable team, good people. Highly recommend."
We responded:
"Thank you, Adam, for the great review. Serving you for your homeowners need is our pleasure. One of my favorite things to do in this business. Have a great day!"
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Bella Esposito

July 29, 2025

5  out of  5
rating by Bella Esposito
"I had the most amazing experience switching my auto insurance to State Farm! Not only did I save money on my cars, but I saved even more by bundling my home insurance as well. Junior made the entire process smooth and stress-free. The service team—Annie and Tatiana—were incredibly helpful, knowledgeable, and professional throughout. If you need insurance, I highly recommend calling the team at Matthew Balady’s office. They truly go above and beyond"
We responded:
"Thank you for the amazing review, Bella! Our team is ready to serve. We are most fortunate to work with amazing people like you! Here's to a great relationship!! Make it a great day!"
Profile photo of Brianna Grant

Brianna Grant

May 14, 2025

5  out of  5
rating by Brianna Grant
"I spoke with Jr and he was a very nice guy who was very understand and was very kind. He gave GREAT customer service and I would recommend State Farm / Jr being the office manager to anyone !!"
We responded:
"Brianna, Thank you for the fantastic review. We appreciate the opportunity to work with you for your insurance needs. All the best!"
Profile photo of Felix Hernandez

Felix Hernandez

March 6, 2025

5  out of  5
rating by Felix Hernandez
"Very customer centric. Answers all questions and is very customer solution focused. Highly recommend."
We responded:
"Felix, Thank you for the great compliments and wonderful review. We will do our best to live up to it every day. All the best!"
Profile photo of Juliana Estupinan

Juliana Estupinan

March 4, 2025

5  out of  5
rating by Juliana Estupinan
"I had the pleasure of being assisted by Juliette, an agent from the insurance company, and I can’t thank her enough. She was incredibly kind, patient, and took the time to explain and clarify all of my questions. Thanks to her excellent service, I felt completely supported and at ease throughout the entire process. I would definitely recommend this company to my friends and family. Thank you for the great service!"
We responded:
"Juliana, Thank you for the kind words. We will continue to do our best to give you remarkable service throughout our relationship!"
Profile photo of Diana Santana

Diana Santana

March 4, 2025

5  out of  5
rating by Diana Santana
"I recently had the pleasure of working with Juliette Hernandez, and I couldn’t be more impressed! She was incredibly kind, patient, and helpful throughout the entire process. Juliette took the time to answer my questions thoroughly and made sure I understand every detail. Her sweet and professional demeanor made the experience smooth and stress-free. If you’re looking for a sales representative who genuinely cares and goes the extra mile, I highly recommend Juliette Hernandez."
We responded:
"Diana, We are most fortunate to be able to serve you. Thank you for the kind review. We look forward to a long and happy relationship. All the best!"
Profile photo of Mildred Hernandez

Mildred Hernandez

March 4, 2025

5  out of  5
rating by Mildred Hernandez
"Great information was given. Everyone is very nice in the office, answered all my questions."
We responded:
"Mildred, I'm so happy you were pleased with our office and found the time spent with us was valuable. All the best!"
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robert budhram

March 4, 2025

5  out of  5
rating by robert budhram
"This is absolutely a FIVE STARS State Farm Insurance Agent. The BEST thing is that you Always interact with PEOPLE that are willing to hear your question and then SOLVE and EXPLAIN your problem. Everyone is Super Polite and Helpful! Blessed to have met some amazing workers here !!"
We responded:
"What a blessing it is to work with people like you, Robert! Thank you for allowing us to serve you for your insurance needs!!"
Profile photo of Juliette Hernandez

Juliette Hernandez

February 18, 2025

5  out of  5
rating by Juliette Hernandez
"All of the staff are very welcoming, knowledgable and sweet. They have amazing customer service as well. Matthew’s office is great!"
We responded:
"Thank you, Juliette!! We are so happy to service you for you insurance needs. Here's to a great relationship!!"