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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

James Baker

September 7, 2023

5  out of  5 rating by James Baker
"Matthew was amazing and really helped me!"

mina patel

July 12, 2023

1  out of  5 rating by mina patel
"I have been with Mathew Balady for few years and I have auto and home insurance. Yesterday I called to add a new car to my existing policy. He could not add it to my policy and when I requested that I would like to have it added to my policy, and asked if I could speak to someone. An office manager with the name of Junior Zaruf came on the phone and spoke to me so rudely and harshly. When I told him that, he said he was but they cannot add this new car with the existing policy and said if I want it with the existing policy then I would have to wait until the renewal date to add the car. NOT HAPPY WITH THE SERVICE"

Kicr Ç

June 15, 2023

5  out of  5 rating by Kicr Ç
"Matthew Balady / Greg Gutek saved my bacon, got myself in a bulldog bind working out of town and neglecting my recurring insurance installments... But in about 15min not only did he and his team resolve my Auto ins but bundled my Home as well and saved me 200$ for 6months of coverage!! Thanks M.B!"

Greg Gutek

April 11, 2023

5  out of  5 rating by Greg Gutek
"They did a great job answering all my questions and saving me money whilst getting me the coverage I need."

N Srur

February 21, 2023

5  out of  5 rating by N Srur
"Very satisfied. It was a quick service and they were able to provide me with more coverage for less payment than what I currently have. The agent was patient and explained the policy and answered all my questions."

Miriam Moran

February 2, 2023

5  out of  5 rating by Miriam Moran
"I'm most Happy and very Satisfied with how my State Farm had handle & made Complete my Claim.. My agent has always been there for any questions and assistance. Thank you so much Matthew Balady for always being there in my time of need Especially Tatiana his employee for taking care of my needs and fallowing up with me. All employees are so professional as well. Thank You Teshae for your help as well Sincerely Miriam Moran"

kevin kelley

January 30, 2023

5  out of  5 rating by kevin kelley
"Local and professional. Also was a better price:)"

Joseph Corredor

January 26, 2023

5  out of  5 rating by Joseph Corredor
"When you go to the office you feel a family atmosphere. Great customer service."

Brice Hunt

January 19, 2023

5  out of  5 rating by Brice Hunt
"I had a very positive experience with State Farm and Alex was incredibly helpful and polite! I would highly recommend State Farm to anyone looking for a great rate and a wonderful customer experience."

Sanae Chaoui

January 14, 2023

5  out of  5 rating by Sanae Chaoui
"The staff Was really helpful I recommend it a lot"

Steven Daniels

January 11, 2023

5  out of  5 rating by Steven Daniels
"Alex has been an excellent representative of State Farm. His knowledge of car insurance made it easy to see the savings of switching companies to get the best deal with State Farm. Thanks Alex"

Kelley Lopez

January 11, 2023

5  out of  5 rating by Kelley Lopez
"Great customer service! Alex made it easy to get the best possible insurance!"

Noah Hughes

December 14, 2022

5  out of  5 rating by Noah Hughes
"Very patient and friendly staff! My agent Alex Nagy answers calls at anytime of the day and will work to get the perfect insurance for your needs. This has been hands down the best value for coverage we’ve gotten from other big name competitors. I wouldn’t be happier anywhere else."

Alex Nagy

October 5, 2022

5  out of  5 rating by Alex Nagy
"I recently got auto insurance with Matt’s agency and the level of service has been outstanding. They even helped me set up a life insurance policy and took the time to explain the policy to me."

Theresa Sears-Yacoub

July 10, 2022

5  out of  5 rating by Theresa Sears-Yacoub
"Melinda is amazing! Very helpful and was able to work with me when there was a death in the family."

Kimberlee Thomas

July 2, 2022

1  out of  5 rating by Kimberlee Thomas
"WORST STATE FARM REP EVER! I moved to Florida switched my Renters Policy first then a few months later when I brought my car over, I switched my Auto Policy with a guy named Junior that works at Matthew Balady but not only did he completely mess up my Auto AND Renters Policy and after I couldn't Junior or Matthew to ever call me back, I asked them on MAY 2nd to switch both my policies to another Florida State Farm office and was told they would do it immediately but by the middle of JUNE, they still had not switched it so I had to contact them AGAIN to ask them to switch it AGAIN! It's now JULY and I am STILL receiving SF Auto Policy updates with different amounts and am STILL waiting for it to be switched over "in the system" and for my account to be updated!! I could NEVER get Junior or Matthew to call me back the whole time they were messing up my policies!! I even had other State Farm reps call them to try and figure out how they messed up my polices so bad and they wouldn't even call them back!! WORSE SERVICE EVER!!!!!!"

Tamera Mason

June 29, 2022

5  out of  5 rating by Tamera Mason
"Matthew is beyond the best at what he does ! He made my first time getting auto insurance a breeze especially explaining to me how everything works , I would recommend him 10,000 times . Thank you for every thing"

James Ellis

June 28, 2022

5  out of  5 rating by James Ellis
"They are very nice people they've always help me with any question I had to ask I would recommend them to anyone thank you all very much"

Ashlee C

May 23, 2022

5  out of  5 rating by Ashlee C
"Been a patron here for sometime. Probably going on three years and they are wonderful."

Aileen Sierra

April 27, 2022

5  out of  5 rating by Aileen Sierra
"I want to thank this office for their great customer service and their excellent insurance skills. They have helped me in searching for best home insurance.”"

Emanuel Rivera

April 26, 2022

5  out of  5 rating by Emanuel Rivera
"I really appreciate the staff being very understanding. They have helped me find the best auto and home insurance rate."

Leen S.

April 22, 2022

5  out of  5 rating by Leen S.
"I believe this agency is the best in this area. They’ve helped get my mom get the best life and home insurance bundle. This agency has helped her a tremendous amount."

Nicholas French

April 22, 2022

5  out of  5 rating by Nicholas French
"Matthew balady really helped me find a life insurance policy that fit in my budget and for my life needs. He also helped me save money on my auto!"

Anthony Beshere

April 21, 2022

5  out of  5 rating by Anthony Beshere
"Great service from this office . Thank you"

Rich Rodriguez

April 21, 2022

5  out of  5 rating by Rich Rodriguez
"They helped me choose the best life insurance option for my family and they were able to give me a bundle with auto insurance. I appreciate having my policies in one place"